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MIMS (Matrix Inventory Management System)
Trina Turk
Prior to working with Remote Retailer and using the Matrix POS system in our retail stores, I sometimes felt I spent more time trying to get the POS system to work properly, than I did analyzing our business! Deciding to make the change was difficult because although I was unhappy with our prior POS system, we were comfortable with it. Now that we made the change, I have never looked back. We first put Matrix in one of our retail stores and are now operating the system in three stores and our head offices. My favorite feature about Matrix is the program's ability to exchange information between all of our locations every 3 seconds! Therefore, when I am analyzing sales from our home office, the information I am working with is at most 3 seconds old! Plus, my time has freed up and I am able to spend more time using the system to grow our business. In addition, the program is easy to use, easy to train personnel on and Matrix and Remote Retailer have a GREAT response rate -- if there is ever a problem, there is someone to take care of it in a timely manner. I would recommend the Matrix system to everyone! -Andrea Ginsburg Retail Director for Trina Turk On Sunset
What can I say about Matrix! I work in the back-office of a clothing store..I enter POs, receive merchandise, enter items etc.. etc.. Do reports and so on. I really enjoy working with Matrix. It is easy and if you use common sense and logic, it will work for you ... One thing is Matrix is only good if the information that you put it is right! Just remenber that! I learn something new everyday and that is what makes it great for me! Now, let's talk about the team ... Everytime I figure something out... I always make sure to share my findings with Todd or Richard... Most of the time I am right and it makes you feel awesome! When you are wrong, they will explain why! What else do you want! But the greatest thing about Matrix is that if you need something specific for your business, a special report or your own way of entering items, they will work with you in order to accomplish that! And if they think that another company can benefit of that, you will get it in an update. Honestly, I do not know of another company that takes the time to do all of this and still can be pleasant on the phone at anytime. I feel very privileged to count Matrix as my "business partner". I know that with their help, I can be a profitable business and that is all I care about! If anybody needs references, call me.. I always have a lot to say ! -Nadine Zanotti Office Manager for On Sunset |
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